From a paper binder to a digital park hub
A leisure park in central Germany fully digitised two paper-based core processes — visitor registration and safety inspections — in a single app.
By Markus Dieing | August 2025
€20–40k
estimated annual savings
100%
digital visitor management
Briefing
Verbal
Before
Video + digital
After
Safety digitised, staff freed up
The leisure park — high ropes, zipline and climbing wall — was run by a 4–5 person team, with the entire operation on paper.
In 8–12 weeks, SimplifieD Solutions delivered a bespoke web app: visitor registration with a video safety briefing, inspection documentation with defect tracking, and an integration with the booking system.
Four paper-based problems
Paper overload on consent forms
Every visitor filled out a multi-page form by hand. On peak days it was a massive drain on staff.
Verbal briefings as a bottleneck
A staff member had to run the safety briefing for every group, all day long — 10–20 minutes per group.
Inspections on paper
21 checkpoints across 3 levels daily, by hand, with a 10-year retention obligation — dozens of binders, no search.
No defect tracking
Defects were noted but not systematically tracked. No digital archive, no automatic notification.
How the park app works
Fully digital consent forms
Visitors fill in the form on their phone or a tablet — in advance from home or on site. Four variants to cover every scenario.
Replaces verbal briefings with video
A safety video is embedded in the form flow. Confirmation only unlocks once 90% watch time is reached — produce it once, reuse forever.
Digitises the daily safety inspection
21 checkpoints across 3 levels as a digital form with photo upload, instant notifications on defects, and a defect lifecycle through to “resolved”.
Shows the whole day at a glance
Live link to the booking system: who’s coming today? Consent form in? Video watched? Colour coding shows what’s still missing.
Archives everything seamlessly and GDPR-compliantly
Consent forms auto-deleted after 1 year, inspection records searchable for 10 years — without a single paper binder.
Before vs. after
| Metric | Before | After |
|---|---|---|
| Consent form | Paper, handwritten | Digital, even from home in advance |
| Safety briefing | Verbal, per group | Video with watch-time check |
| Daily inspection | Paper checklist | Digital with photo upload & instant alerts |
| Defect tracking | On paper, no follow-up | Digital lifecycle with notifications |
| Archive (1 + 10 years) | Paper binders, not searchable | Digital archive, GDPR-compliant |
| Daily planning | Separate booking system | Live view with bookings and status |
90–480h
staff time freed up per season
€20–40k
estimated annual savings
“We had binders full of paper checklists and consent forms — and still never felt on top of it. Now I see at a glance in the morning who’s coming, what’s missing, and whether the inspection is done.”
— Management
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