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Client release pending — this case will be published with the full name once approved.
Packaging industry Release pending International partner network Several months delivery

13 warehouses, 7 languages, one search: the virtual AI warehouse

An international packaging network cut stock queries across 13 partner sites from minutes to seconds — via AI chat, across languages.

By Gabriel Michelberger | September 2025

€30–60k

estimated annual savings

~99%

faster stock lookups

Per query

Minutes

Before

Seconds

After

Summary

A partner network, finally connected

The company coordinates a European network of packaging manufacturers with sites in Germany, Finland, Spain, Norway, the UK and Greece. 13 warehouses, each with their own Excel formats and languages.

SimplifieD Solutions built an AI-assisted virtual warehouse system that unifies every stock level and makes it queryable in seconds via a natural-language chat interface — without partners having to change their existing systems.

The challenge

Four hurdles in the network

Data chaos

13 partners, 13 different Excel formats, 7 languages. Automatic consolidation was out of the question.

Phone bottleneck

Every stock query meant calls or emails. 15–30 minutes per request, at 20–40 requests a week.

Growth slowed

Every new partner brought a new format. The bigger the network, the bigger the manual effort.

Language barrier

A search for “adhesive tape” found nothing in Finnish or Greek files — even if the item was in stock.

The solution

How the virtual warehouse works

Understands every Excel format automatically

The AI pipeline detects headers, column labels and languages in each Excel file — and consolidates everything into a unified database.

Searches across 7 languages

All product data is translated into English and enriched with synonyms. A German query can hit Greek or Finnish entries.

Picks the best search strategy automatically

Exact quantity queries go to the database, fuzzy product searches combine semantic and full-text search for maximum hit rate.

Answers in natural language

Partners ask as if they’re talking to a colleague: “which site has stretch film?” — and get a clear answer in real time.

New partners onboarded in minutes

Upload an Excel file, the AI detects format and columns, translates content, and makes it searchable. No IT project required on the partner side.

The results

Before vs. after

Metric Before After
Stock query Phone/email, minutes to hours AI chat, seconds
Language barrier Manual translation required Automatic, cross-language
Data formats 13+ different Excel formats Detected and unified automatically
Access to stock Only via internal staff Partners can search for themselves
Coordination workload Significant share of working time Almost eliminated
Onboarding new partners Each partner = more manual work Upload Excel — done

7 languages

searchable automatically

€30–60k

estimated annual savings

“Our partners can now see in seconds what’s available across the network — in their own language, without calling us. It has taken collaboration to a completely new level.”

— Project lead

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